Privacy policy

The privacy policy of personal data applies to the Users of the Project «Quest Tours from Tours at 15:15» and the Authors of Quests (hereinafter — the Privacy Policy) applies to information that is provided by Users and Authors voluntarily in order to use the electronic service Questeri located at https://questeri.com (hereinafter referred to as the Site).

It includes, in particular, information about the name, surname of Users, information about orders being made, information about the name, surname of the Authors, bank details, as well as other information that constitutes commercial, personal or any other secret protected by law.

This Privacy Policy establishes the obligations of the Site Administration to not disclose and provide a regime for protecting the confidentiality of personal data that the User, the Author provides when using the Questeri service.

Questeri uses the personalized information of a specific visitor to the Site solely to provide him with high-quality services. Questeri does not disclose the personal data of some site visitors to other site visitors. We never publish personalized information in the public domain and do not transfer it to third parties. The only exceptions are situations when the provision of such information to authorized state bodies is prescribed by applicable law.

The personal data of the User and the Author can be used for the following purposes:

• identification;
• establishing feedback, including sending notifications, inquiries and requests;
• confirmation of the accuracy and completeness of the provided personal data;
• notifying the User about the status of the order;
• providing the User with effective customer and technical support;
• providing the User with his consent, special offers, information on prices, newsletters and other information;
• implementation of other actions related to the provision of services to the User;
• notifying the Author about the status of the Quest developed by him, sending feedback to the Author, taking other necessary actions to fulfill obligations under the agreement concluded with the Author.

Questeri does everything possible to protect the personal data of Users and Authors. However, no one can guarantee one hundred percent security of information transmission over the Internet, therefore Questeri cannot guarantee the absolute safety of the data of Users or Authors. The User or the Author has the right to demand that his personal data be deleted if he believes that the Company violates the safety of his personal data.

Questeri has the right to make changes to this Privacy Policy without consent or notice. Such changes come into force from the date of their publication on the Site.

The User, when placing orders on the Site, and the Author, by registering on the Site, confirms that he has read the terms of this Privacy Policy with due diligence and accepts them, without any additional comments.